Australia Migration, Immigration Australia, Migrating to Australia


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Personal information submitted to Visa Solutions will remain private

Privacy statement

The Privacy Act 1988 defines personal information as 'information or an opinion (including information or an opinion forming part of a database), whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion'.

Visa Solutions manages this website and treats personal information as confidential.

The Privacy Act 1988 is the key law designed to protect your rights and prevent misuse of personal information collected by government agencies such as this department.

Also, information received by this department is protected from unauthorised use and disclosure by virtue of specific provisions in the Migration Act 1958, Crimes Act 1914, Public Service Act 1999 and the Public Service Regulations 1999.

A breach of these laws may make an officer liable to criminal and/or civil penalty.

As a general rule, we do not collect personal information about you when you visit this site. You can generally visit this site without telling us who you are, unless you choose to provide such information.

This website contains links to other sites. This website is not responsible for the content and the privacy practices of other websites.

Security of information

The Privacy Act 1988 has specific provisions that prohibit any officer or employee of us from collecting, using or disclosing anyone's personal information except in performing their duties and in specific situations permitted by law.

Your personal information will not be disclosed unless the law permits it or your permission is given.

You should be aware there are inherent risks associated with the transmission of information via the Internet.

Site visit data

Visa Solutions operates this web site with outsourced technical assistance.

When visiting this site, a record of your visit is logged. Information is recorded for statistical purposes and is used by Pty Ltd to monitor the use of the site, discover what information is most and least used and to make the site more useful to visitors.

The information we log when you access this web site includes:

  • your IP or server's address;
  • the date and time of your visit to the site;
  • the pages accessed;
  • your operating system (for example, Windows NT, Windows 95, MAC etc);
  • your web browser version and type (for example, IE4, IE5, Netscape 4 etc);
  • the time taken to transmit information to you; and
  • the previous Internet address from which you came directly to this website.

No attempt is made to identify you or your browsing activities except in the event of an investigation into apparent improper use of Pty Ltd Internet facility, or where a law enforcement agency exercises a warrant to inspect the Internet Service Provider's logs.


Cookies are pieces of information or small files that a website can send to your computer's hard drive for record keeping.

Cookies can make using websites easier to use by storing information about your preferences on a particular website. The information may remain on your computer after the Internet session finishes.

Collection, use and disclosure of personal information

When receives your email or fill-in form, your message becomes accessible by staff, and your email address may be recorded.

However, personal information provided to us will be treated confidentially and will only be used and/or disclosed in accordance with your consent and/or the provisions of the Migration Act 1958 and Privacy Act 1988 .

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