2231-11 Systems Manager

Controls the operating effectiveness of information technology systems, and arranges system maintenance and enhancements to meet user requirements.

Skill Level:
The entry requirement for this occupation is a bachelor degree or higher qualification or at least 5 years relevant experience. In some instances relevant experience is required in addition to the formal qualification.

Tasks Include:

• consults with administrative and technical staff to determine information needs, data flows and system definitions
• establishes and controls system access and security
• coordinates protocols for operation within multi-user information technology networks providing voice, data and text transmission
• monitors and optimises system performance and initiates recoveries after system failures
• implements data back-up and other system housekeeping procedures
• manages the distribution and retention of data on storage devices
• coordinates system updates and replacement of old versions
• maintains data dictionaries and advises users on data structures and terminology
• assists in testing new equipment and systems
• prepares technical reports on the operation of systems
• estimates costs of systems and prepares cost-benefit analyses
• may coordinate the work of support staff
• may provide training in system use and access

Specialisations:
Database Administrator
Network Administrator